I purchased Tommy shoes on April 6, 2024, and within 15-20 days of use, serious issues such as tearing at the toe area and bursting outer seams occurred in both shoes. I reported this to your store and returned the product. However, upon receiving the item again, I encountered the same problems and had to return it once more.
After the product was resent, I received an irrelevant explanation from your side regarding the issues I had reported. This situation has not only failed to resolve my grievances but also undermined customer satisfaction.
I want to emphasize that I tried Tommy brand for the first time with this purchase, trusting its quality. Despite raising my complaint across all social media platforms (email, X, Instagram), I have not received any response from any of them! I request the acceptance of the return of this defective product under my legal rights (Consumer Protection Law No. 6502). Otherwise, I will be compelled to escalate this matter to the Consumer Arbitration Board.
I kindly request prompt resolution of this matter and remedying of my grievance.
On July 5, 2024, I purchased a pair of Tommy Hilfiger shoes from SuperStep, expecting quality from such a reputable brand. However, after only minimal use, the shoes started tearing at the front and sides. On August 2, 2024, I took them back to the store, requesting a return, as there were no signs ...
Dear Tommy Hilfiger and Boyner Customer Service, I am writing to express my extreme dissatisfaction with the quality of a pair of Tommy Hilfiger shoes I purchased from Boyner's online store on October 7, 2023 (order number 1025171266). After a few months of regular use, the shoes developed a notic...
I purchased a pair of Columbia shoes on June 18, 2024, and within less than a year, the heel areas started to tear—despite regular use and proper care. On March 31, 2025, I returned the shoes to the store for inspection. However, by April 16, they were returned to me along with a report stating that...
I purchased a pair of Columbia shoes on March 14, 2024, and was shocked when they developed tears on the upper part and showed signs of wear in various areas after only a short period. I submitted them for inspection at the store on October 13, 2024, hoping for a replacement. However, on October 17,...
On August 29, 2024, I purchased a pair of Skechers running shoes. Despite using them carefully for just two months, significant wear and tear appeared. The inner lining of the left shoe was visibly deformed, and the right shoe developed a tear. For such an expensive brand, this level of deterioratio...
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