I completed multiple Toluna surveys and successfully redeemed my first reward without any issues. However, when I tried to claim my second reward, they refused to send it—just like many others have complained.
Instead of addressing my concern, Toluna blocked my account without any valid explanation. Every time I reached out, they sent the same generic response, completely ignoring my request. Even my cancellation request was dismissed.
This company misleads users, takes advantage of their time and effort, and then refuses to pay out rewards. Toluna, stop wasting people’s time! I will share all my email exchanges so others don’t fall into the same trap. Has anyone else experienced this? I demand a resolution!
I have spent a lot of time completing surveys on Toluna, expecting to receive the rewards I earned. However, they refuse to deposit my earnings into my account. This is extremely frustrating—if they invite users to take surveys, they should honor their payment promises. What’s even worse is that hi...
I spent so much time and effort completing surveys on Toluna, yet my account was suddenly suspended without any explanation. I had unused Carrefour SA gift card codes, but Toluna never responded to my inquiries about them. I consistently participated in surveys, so I have no idea why this happened. ...
I redeemed a ₺100 gift card reward on Toluna over 2.5 months ago, but I still haven’t received it. Despite multiple messages and follow-ups, all I get are generic responses saying my reward will be delivered, yet nothing happens. I have been incredibly patient, but this delay is completely unaccept...
I redeemed my Migros gift card from Toluna on August 1, using my earned points, but I still haven’t received it. I contacted customer service multiple times, and they assured me the reward would be delivered within 6 to 15 days, yet nothing has happened. Other survey platforms process rewards insta...
Hello, I’m writing to express my frustration with Toluna’s rewards system. I currently have 52,300 points in my account, which is more than enough to redeem the Amazon gift card worth 25,500 points. However, every time I try to claim the reward, the system blocks me. A message appears preventing the...
Comments