I got banned by Toluna for duplicate details, what can I do to appeal?

If Toluna banned your account for “duplicate details” and you believe this was a mistake, the only official way to appeal is by contacting Toluna Support directly through their help system or email with a clear explanation of your situation.

Provide your account email/username, explain you did not create duplicate accounts, and attach any screenshots or evidence that proves your identity and correct information so they can review your case.

Use the Toluna contact form or submit a support ticket at the Toluna Zendesk page, describing the ban and requesting a formal review; mention that you want the ban lifted and any forfeited points reinstated if appropriate.

If you don’t receive a helpful response, you can submit your case to Xolvie to encourage a formal response.