I have been unable to access my Toluna account for the last two days. The account is registered in India, and despite entering my correct details, I am completely unable to log in and cannot use my account in any way. I contacted Toluna customer support about this problem, and they directed me to raise the issue through their website. However, even after following this instruction, my access problem has not been resolved, and I still cannot log in to my existing account. I request that my access to the same Toluna account be restored as soon as possible so that I can continue using the platform without losing my existing account and activity.
I have been a long-time member of Toluna, but now I can’t redeem my rewards because I no longer have access to my old email. Even though I can still log into the app, I am unable to update my email address, which means I’m completely locked out of claiming my points. I have reached out to Toluna’s ...
On 9 December 2025, I requested a PayPal cashout of $10 from my Toluna Influencers account. The points were redeemed as a virtual reward, but I have still not been able to receive the money because I can no longer log in to my Toluna account with my Gmail ID. I receive information that the reward ha...
I recently registered on Toluna and was asked to fill out a lot of personal information. I completed everything they requested, including highly sensitive details. But as I started researching the site further, I came across concerning user reviews and grew suspicious about how safe or trustworthy t...
Hello, I’m writing to express my frustration with Toluna’s rewards system. I currently have 52,300 points in my account, which is more than enough to redeem the Amazon gift card worth 25,500 points. However, every time I try to claim the reward, the system blocks me. A message appears preventing the...
I redeemed 17,665 points that I had accumulated over a long period of time on the Toluna survey platform for two IKEA gift cards worth $2 each. After submitting my request, my account was suspended, and when I tried to log in, I received an email stating that my account had been closed. I did not vi...
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