I used Visas-Immigration.service.gov.uk and Tls to make a payment for a super visa for both myself and my boyfriend. Unfortunately, the embassy was closed on the day of our appointment. Since February, we have been requesting a refund of £1800, but we haven't received any response yet, even though the website confirms that we are eligible for a refund. We have not received any personal response from Tls after contacting them through their website, only automatic replies. Despite having visited their visa application center and sent several emails, we have not received any updates or refunds yet. It appears that this is a frequent problem, and I request a clear refund procedure for the two visa payments that were cancelled.
I canceled my UK visa application through VFS Global on May 12, and was told that my consular fees and Premium Lounge service charges would be refunded within 10 to 15 business days. It has now been far longer than that, and I still haven’t received any of the refunds. Both my spouse and I applied ...
I attended my UK visa appointment at TLScontact, but due to the transition to VFS for visa processing, my application could not proceed. I was informed that the payment would be refunded to my account within 28 business days. However, despite the stated timeline having long passed, I have yet to rec...
I made a payment through TLScontact for my UK visa application, but when I checked my emails to schedule an appointment, I couldn’t find the link. I emailed TLScontact for help, but they haven’t responded, and their phone line is always busy. There’s no way to get in touch with them, and I can’t boo...
I applied for a UK visa through TLScontact and had a terrible experience at the application center. I initially submitted an application but canceled it due to missing information, and the refund for that application was processed without issue. However, when I submitted a new application, uploaded ...
On 14.11.2024, my husband and I applied for a visa for the UK from the TLS Contact Bursa visa application center. The employees at the center said that our passports would be sent within 3 weeks. Of course, during this period, TLS Contact Bursa branch was closed and transferred to VFS Global. I rece...
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