I attended my UK visa appointment at TLScontact, but due to the transition to VFS for visa processing, my application could not proceed. I was informed that the payment would be refunded to my account within 28 business days. However, despite the stated timeline having long passed, I have yet to receive any refund. This delay is unacceptable, and I feel completely disregarded as a customer. I am requesting an immediate resolution to this issue and a prompt refund of the amount paid. TLScontact must take responsibility for ensuring timely refunds and preventing such inconveniences for applicants.
I canceled my UK visa application through VFS Global on May 12, and was told that my consular fees and Premium Lounge service charges would be refunded within 10 to 15 business days. It has now been far longer than that, and I still haven’t received any of the refunds. Both my spouse and I applied ...
I made a payment through TLScontact for my UK visa application, but when I checked my emails to schedule an appointment, I couldn’t find the link. I emailed TLScontact for help, but they haven’t responded, and their phone line is always busy. There’s no way to get in touch with them, and I can’t boo...
On November 11, I booked an appointment with TLScontact Antalya, paying £76.50. However, I later discovered that their system had been shut down as of November 5. While other customers were notified via email, I received no such communication. Unable to upload my documents, I reached out multiple ti...
I applied for a UK tourist visa through VFS Global and completed my payment on Gov.uk as required. After being redirected to the VFS Global website, I attempted to make the necessary payment but received an error message. Now, every time I log in, I see the message: "Your appointment is not confirm...
I applied for a UK visa through TLScontact and had a terrible experience at the application center. I initially submitted an application but canceled it due to missing information, and the refund for that application was processed without issue. However, when I submitted a new application, uploaded ...
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