Today, I attempted the identity verification process on the Timo Chat mobile app for the first time. However, even though I entered all my information correctly, the system keeps displaying a “wrong ID” error, and I’m unable to complete the verification. I haven’t tried a different device or browser, and I also haven’t contacted customer service yet. I haven’t made any payments at this stage.
I request that the identity verification process be completed successfully and that my account be activated without further issues.
My user number is 531390**.
I log into the Timo Club app using my Google account, but when I try to close my account, I constantly receive a “Wrong ID” error, and the process never completes. Even though I enter my email address and registered phone number correctly, the issue persists, and I’m unable to delete my account. Ad...
Why can’t I delete my Timo Club account? I would really appreciate your help. When I reach the final step, it says “Delete Account”, and after entering my ID and clicking “Delete”, nothing happens. I follow all the steps carefully, but at the last stage, it just returns to the beginning instead of d...
I would like to cancel my subscription and close my account on the Timo app. I use the service on my iPhone, and even though I followed all the necessary steps to end my subscription, I haven’t been successful. Moreover, subscription fees are still being charged from my account. I contacted custome...
Why can’t I delete my Timo Club account? I would really appreciate your help. When I reach the final step, it says “Delete Account”, and after I enter my Turkish ID number and click “Delete”, nothing happens. I carefully follow all the steps, but at the very end, when I press “Delete”, the process ...
I can log into the Timo Club app on my phone without any issues, but I cannot access my account from my Redmi Pad SE tablet using the same email address (b********@gmail.com) and my ID number (165133407600. The app shows a security warning saying, “Log in from a real device,” and blocks me from acce...
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