On March 27 and March 30, I made two withdrawal requests through Timo Club to my IBAN account, totaling $5. However, despite the time that has passed, the amount has still not been reflected in my account. There is no record of the transaction in my balance or bank account.
I contacted Timo Club support regarding this issue, but they did not provide any assistance. I did not receive a clear explanation or any solution to resolve the problem.
I request that the $5 I withdrew be transferred to my IBAN account in full. Alternatively, if this is not possible, I demand that the same amount be refunded to my Timo Club account as in-app currency (diamonds). I expect this issue to be resolved promptly.
I converted the diamonds I earned in the Timo Club app into a withdrawal, but the payment of about $2 has not been deposited into my account for several days. I completed the transaction on the 5th of the month, but even though two days have passed, the payment still has not been made. My account I...
On February 3, 2026, I attempted to withdraw money from Timo Club. I submitted two separate withdrawal requests—first for $21 and then for $11. Although the transactions initially appeared to be processed, the amounts were returned to my account twice during the first attempts. When I tried again la...
I am registered on Timo Club with the user ID 168728150130, and my name appears in the app as Betül. On January 30, I submitted a withdrawal request for $106 through the application. However, eight days have passed and the money has still not been deposited into my account. On February 6, my diamon...
On February 11 and February 12, 2026, I made four withdrawal transactions totaling $34 through the Timo Clup app. Despite this, I have not received the payment, and there has also been no refund in diamonds within the application. I am using the app with user ID 162339167384. Regarding this issue, ...
On November 7, 2025, at 18:17, I initiated a withdrawal in the Timo mobile app from the diamond withdrawal section for $58. However, because my last name is short, the app did not accept the withdrawal form, so I had to enter “Busenur Nurin” instead. After completing the withdrawal, I received confi...
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