I purchased a subscription with Timeleft on November 4 via your website. I later cancelled this subscription in December through the same website. Despite cancelling in December, I was still charged for the subscription in both December and January, even though I no longer wished to use the service. I purchased and managed the subscription directly through the Timeleft website. After noticing these charges taken after my cancellation, I contacted your customer support, but have not received any response so far, which has increased my dissatisfaction and loss of trust in your service. I kindly request a full refund of the subscription fees that were charged after my December cancellation (the December and January payments) and written confirmation that my subscription is fully cancelled so that I will not be charged again in the future.
I subscribed to the Timeleft app in August 2025 and made the required payment. However, before I had any chance to use the app, I canceled my subscription. Up to that point, there was no issue. Despite canceling my subscription and even though the membership no longer appears in the Subscriptions s...
I previously signed up for an NGL subscription but later decided I didn’t like the service and removed it. I then canceled my membership, expecting no further charges. However, even after cancellation, money continues to be withdrawn from my account against my will. This is unacceptable, as I no lo...
I signed up for the Timeleft app, which is designed to bring five people together for a dinner meetup, after seeing it through an advertisement. During registration, I entered my card details. However, before using the app at all, I requested that my membership be canceled and that the amount charge...
I made a reservation in Istanbul through the Timeleft mobile app, and I canceled it on July 20, fully in line with the cancellation period stated in the app. The app clearly indicated that my $10 payment would be refunded within 3–7 days. However, 19 days have passed, and no refund has been issued. ...
I initially purchased a one-week NGL subscription. Unaware that the subscription had expired, I was shocked to find that it was automatically renewed without my consent, and a charge was made to my card. I did not authorize this renewal and demand the immediate cancellation of my subscription and a ...
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