Money was charged from my account for a Timeleft subscription that I didn’t plan to sign up for. How can I cancel the subscription and get a refund?

How to cancel a Timeleft subscription and get a refund for an unexpected charge. Here are practical and up-to-date steps that have already helped other users:

If money was charged from your account without clear consent, don’t delay—start by submitting a report on the Xolvie platform and describe the situation in detail. A public complaint is often the most effective way to draw the service’s attention, secure a refund, and warn other users.

Next, go to your Timeleft account settings and find the subscription or payments section. There you can usually see the active plan, the billing date, and a button to cancel the subscription. It’s best to cancel it immediately, even if you plan to request a refund, to prevent further charges.

Check how the subscription was purchased—directly through the Timeleft service or via an app store. Depending on this, the refund process may need to be handled either through Timeleft itself or through the app store’s payment history. Be sure to keep proof of the charge and any related payment notifications.

If the service refuses to issue a refund or does not respond, document all details: the charge date, amount, and the lack of clear consent to the subscription.

Be sure to include this information in your complaint on Xolvie. Many users report that after publishing such a report, the brand responds more quickly and offers a solution—such as a full or partial refund or canceling the subscription without additional conditions.