TikTok Password Reset Fail - Can't Access Account After Old Phone Broke

Meyro
TikTok
38

My TikTok account (@b**) has been stuck on another phone since February 19, 2024, and that phone is now broken. I can’t access my account because I forgot my password and login details. I still remember the phone number and email address linked to my account, but I can’t log in or reset my password. I would like to reset my password and update my account with a new phone number and email address. I am requesting the necessary support to regain access to my account.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

My TikTok account was locked after a login attempt on an unknown device, how can I regain access?

189 Complaint

My TikTok account was hacked and the attacker withheld my payments; How can I address this situation?

76 Complaint

Similar Complaints

Old TikTok Account Recovery Request

Gamze
TikTok
216

I am unable to access my old TikTok account. I had changed my password and phone number but have forgotten them, and I d...

Locked Out of My TikTok Account for Months

Beyza
TikTok
46

I used my TikTok account a lot over the past four years, but I can't get to it now because I changed my phone number and...

Unable to Access My Old TikTok Account—Forgot Password

Eylül
TikTok
967

I can’t log into my old TikTok account because I forgot my password and have since changed my phone number. This means I...

TikTok Account Access Issues After Changing Phone Number and Email

Damla
TikTok
68

Even though I changed both my phone number and my email address, I am still unable to log in to TikTok. I am in need of ...

Need Help to Recover Tiktok Account Immediately

Tashmira
TikTok
195

I have a problem recovering my TikTok account because it is linked to an old phone number, and I can’t remember the emai...

1 Support