Hello, I purchased a 2024 Tesla after waiting three months, and for the first time, I needed roadside assistance. However, despite repeated attempts, I was unable to reach anyone by phone or get any kind of help.
Tesla promotes itself as a high-tech brand, yet when a real issue arises, there is no one available to assist customers. It’s frustrating that traditional German car brands still offer better customer service and support compared to Tesla.
I expect Tesla to improve its customer service and provide accessible roadside assistance when needed. If I can’t count on help in emergencies, what’s the point of owning a Tesla? Please fix this issue immediately!
I'm currently experiencing some mechanical and Supercharger system problems with my 2023 Tesla Model Y. The company's communication center is not available around the clock. Unfortunately, there are no service centers available outside of Istanbul to assist with my mechanical complaints. The car is...
I’m writing to warn potential Tesla buyers about my experience. It all started with a test drive, followed by constant calls every two days asking if I planned to buy the car. I appreciated the attention and decided to proceed, even paying the deposit on 02/08/2024. At that point, I was told deliver...
Our Tesla Model Y has been at the service center for almost three months due to some damage. Unfortunately, it's been quite a challenge to find the necessary parts. It's quite evident that there is a noticeable lack of any responsible figure or manager who can offer a solution. In spite of the promi...
I am a Tesla Model Y owner and recently experienced a frustrating issue while trying to charge my vehicle at a Tesla Supercharger. The system displayed a "port error" warning, and despite multiple attempts, I couldn’t charge the car. I called Tesla support at 10:46 AM and was told by a representativ...
I was recently involved in an accident while driving my Tesla, and shockingly, the airbags didn’t deploy. This is a major safety failure, and I immediately reported the issue. However, despite the seriousness of the situation, Tesla showed zero urgency or concern in addressing it. To make matters w...
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