Our Tesla Model Y has been at the service center for almost three months due to some damage. Unfortunately, it's been quite a challenge to find the necessary parts. It's quite evident that there is a noticeable lack of any responsible figure or manager who can offer a solution. In spite of the prominent reputation, the customer service is almost non-existent, lacking in attentiveness and effective resolution. A massive global corporation, but the post-purchase assistance and support are disappointingly lacking. This experience has been quite disappointing, leaving us feeling very unhappy. What a disappointment!
I'm currently experiencing some mechanical and Supercharger system problems with my 2023 Tesla Model Y. The company's communication center is not available around the clock. Unfortunately, there are no service centers available outside of Istanbul to assist with my mechanical complaints. The car is...
On 22 September 2023, my Tesla Model Y sustained damage in a collision. Following this, on September 24, 2023, it was transported to the Otomol service. Significantly, 82 days have passed with no progress made and no indication of the necessary components. Without a specific timeframe or indication,...
I decided to sell my Tesla Model Y, which I bought brand new with zero issues. However, during the inspection, I was shocked to hear that the front hood had been replaced. This wasn’t something I knew about – it appears to be a factory assembly issue. To sell the car, I need Tesla to provide a form ...
Hello, I purchased a 2024 Tesla after waiting three months, and for the first time, I needed roadside assistance. However, despite repeated attempts, I was unable to reach anyone by phone or get any kind of help. Tesla promotes itself as a high-tech brand, yet when a real issue arises, there is no ...
My Tesla has been experiencing a critical issue for the past 45 days—the autopilot system and all cameras are non-functional. A service ticket was opened on February 23 after I reported that neither the autopilot nor the cameras were working. The technicians identified four parts that might need rep...
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