I am using an Honor 50 phone, and I have been experiencing a serious problem with my Telegram account for about two weeks. When I try to log in to my old Telegram account with my current phone number, I receive the SMS verification code correctly, but instead of opening my old account, Telegram creates a completely new account. My phone number is the same number that I used for my old Telegram account, and I want to access my old account with all my previous chats and contacts. I do not want a new account; I only want my old account to be restored and opened on my current device. I also tried using another phone, but the same thing happens, so I cannot access my old data in any way. I kindly request that my old Telegram account, which is registered to my current number, be restored and that I be given access again with all my previous chats and contacts, or that I be clearly informed what needs to be done on my side to recover it.
I have been facing a serious problem with my Telegram account and I am unable to access my old account. My account was originally registered with an Indian phone number, but I am currently living in Kuwait and still using the same number for Telegram. When I try to log in, I receive the SMS verification code, but after entering it, Telegram opens a completely new account instead of giving me access to my old one.
This old account is my only Telegram account and is linked to my only phone number. I need access to my previous chats and contacts, but there is no option shown to restore or open the old account, and I do not receive any explanation about what happened to it. I have not been informed whether the old account was deleted, blocked, or deactivated.
I kindly request that my old Telegram account linked to my Indian number be recovered and reopened, or that I at least be informed clearly about the reason I can no longer access it. If possible, I would like my data, chats, and contacts to be restored to my number instead of creating a new empty account every time I log in.
I was suddenly logged out of my Telegram account, and now I can’t get back in. I’ve been using this account for a long time and had all my important contacts, messages, and personal information stored there. The problem is that the account was created using my old phone number, which I no longer hav...
I recently changed my phone number, and now I’ve lost access to my original Telegram account, which was still registered under my old number. Because of this, I had to create a new account with my new number, but now all of my photos, files, and data are stuck in the old account, and I have no way t...
I’m trying to log back into my old Telegram account, but the SMS verification code never arrives. I received the confirmation code to my Gmail, but not to my phone via SMS. I even tried using a different device, removed and reinserted my SIM card, and uninstalled and reinstalled Telegram multiple ti...
I am writing because I can no longer access my Telegram account on my Android phone. My account is linked to an old phone number to which I have completely lost access, so I am unable to receive the login codes that are sent via SMS or call. Although I have a backup email address registered with my ...
I am contacting you because I am unable to access my Telegram account anymore. I no longer have access to my previous phone number that is associated with my account. Despite having my backup email address registered, I'm unable to log in using it. I also have two-step verification enabled, and I ca...
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