Since purchasing the Tefal TY99F1X Force15.60 Flex cordless vacuum in November, it has been to the service center twice. The technical service in the region claims there are no issues and promptly returns it. However, the vacuum expels what it sucks in. It's as if they're mocking me, saying 'There's no problem at all' and sending it back. I've been a homemaker for 23 years, and this isn't my first vacuum. I chose Tefal with confidence, as I use their other products too. I want a refund; I've had no productivity. I have two cats at home, and I specifically bought it for their fur. It's my first time experiencing an issue with a product and not getting a resolution. I'm constantly going back and forth to Media Markt with the vacuum box. Thankfully, the staff there are very helpful. I demand a solution to my problem. They should take back this product for a refund; I don't recommend it to anyone. Additionally, its battery life is too short, and there's no spare battery.
I bought a Tefal robot vacuum as a gift for my spouse, but it has been nothing but trouble since day one. The vacuum constantly malfunctions, and I’ve already had to send it for repairs twice within the first month. Each time, the service center claims there’s no issue and sends it back as is, but t...
On September 6, 2025, I purchased a Tefal X-Force Flex 14.80 Aqua upright vacuum cleaner from Beylikdüzü Media Markt. Unfortunately, from the very first use, I encountered two serious issues. First, the blue-light floor cleaning attachment does not work properly on light surfaces such as thin rugs....
I purchased a Tefal X-Force Flex 14.80 Aqua vacuum cleaner from the Media Markt Gaziantep Forum AVM store, paying around ₺27,500. Since the very first uses, the device has consistently shut itself off when used on the third power level, showing an “eco” warning. Even after cleaning and maintaining ...
On March 16, I bought a Tefal vacuum from MediaMarkt in Sultanbeyli. On March 18th, I initiated a return request because it failed to function properly. However, the service report informed me that there was no problem with the device because it had reportedly been clogged and cleaned. After retesti...
I bought the Tefal RG7675 X-Plorer Serie 75 robot vacuum and have been using it for more than two years. The device works well, with the added benefit of two front brushes and easy emptying and cleaning. However, despite my belief in Tefal's extensive service network and replacement parts availabili...
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