I bought a Tefal robot vacuum as a gift for my spouse, but it has been nothing but trouble since day one. The vacuum constantly malfunctions, and I’ve already had to send it for repairs twice within the first month. Each time, the service center claims there’s no issue and sends it back as is, but the problems persist.
I requested a refund or replacement, but they told me it’s only possible if the technical service approves it. How can they approve anything when they refuse to acknowledge the defect? This is beyond frustrating. I will never buy another Tefal product again, nor will I recommend it to anyone. Tefal must take responsibility and replace or refund this faulty vacuum immediately.
Around 8 or 9 months ago, I made the terrible mistake of purchasing a Tefal robot vacuum. From the day I bought it, it has been a nightmare to use. The product consumes more service than it does cleaning. It constantly erases its map, goes into sleep mode and wanders aimlessly around the room. If yo...
Since purchasing the Tefal TY99F1X Force15.60 Flex cordless vacuum in November, it has been to the service center twice. The technical service in the region claims there are no issues and promptly returns it. However, the vacuum expels what it sucks in. It's as if they're mocking me, saying 'There's...
A year ago, I bought an Explorer 75 model robot vacuum cleaner from the Cesme Tefal store. And that's when it all started. It had its first malfunction about three months after I bought it, and after that, it started to malfunction regularly every three months. The first fault she made was that she ...
About three months ago, I purchased a Tefal X-Plorer Serie 240 AI robot vacuum from Yön AVM. I only started using it about a week ago, but even after just a few runs, it repeatedly shows a “vacuum error” and stops working. The device can barely clean a single room before giving the error, and when i...
We purchased the Tefal X-Plorer Serie 95 robot vacuum cleaner in 2023 for ₺11,000, but since the day we bought it, I have not gotten any efficiency from the device due to ongoing issues. I went to the store to report my complaints, but they kept stalling me and said the product was being sent to tec...
Comments