Tefal RG8577WH 75S Max Series Robot Vacuum 'Offline' Warning
On October 20, 2023, I made a purchase of the Tefal RG8577WH 75S Max series robot vacuum from the Vatan Bilgisayar Tekirdağ Çerkezköy branch. This was due to the seller's unwavering commitment to ensuring my complete satisfaction. Sadly, I have a great deal of regret regarding this choice. I am sick and tired of having to reset the map every month and seeing the 'offline' message twice a month. I have been unable to make proper use of the product that I purchased for 14,000 lira for a period of fourteen months. Regarding my complaint, I am looking forward to receiving a prompt response.
Dear Customer, We would like to inform you that the necessary research will be conducted regarding the matter and you will be informed as soon as possible. Thank you for your interest in Groupe SEB products. Best regards, Groupe SEB Customer Communication Center Call Center
Dear Customer, As Groupe SEB, we would like to emphasize that customer satisfaction is always our priority. Regarding the issue you shared on Şikayetvar.com, necessary guidance has been provided by our Groupe SEB Customer Communication Center by contacting you. If you have any questions, you can reach us. We will be happy to assist you again. Best regards, Groupe SEB Customer Communication Center
