I have a Tefal GV7830 steam generator iron. Recently, the "no water" indicator started turning on, and the iron stopped heating, even though it had water in it. Occasionally, the issue would resolve on its own. I took it to the authorized technical service, where they informed me that a cable between the lower and upper body had failed, requiring the upper body to be replaced. However, they said the part would need to be imported, taking at least three months to arrive. The cost is ₺2800, and they mentioned that there might be a price increase at the beginning of the year but offered no clear information. I’ve decided to take my iron back and discard it, opting instead to buy a new one from a different brand. This experience has taught me a lesson, and I’m sharing it here to inform others considering a Tefal electronic device.
On June 16, 2025, I purchased the Tefal Pro Express GV9812 steam iron, expecting a high-quality product. Unfortunately, after just the second use, the...
A few months ago, I purchased a Tefal iron that has been nothing but trouble. It has been sent to Tefal's authorized service center, Ata Elektronik in İzmir, three times. Each time, it was returned with the claim that there’s “no issue.” However, the iron clearly leaks water abnormally, as shown in ...
On June 17th, I purchased a Tefal steam iron from the Metropol store, and it began leaking water within a week. When I called customer service, they suggested several checks, but the problem worsened. I took it to the service center, and they returned the product after a few days with no documentati...
My Tefal Express Protect steam iron, which I purchased based on assurances from the store staff that it wouldn’t cause shine or marks on clothing, is now leaving white streaks and shiny patches, especially on dark-colored clothes. For two years, it worked perfectly, but as soon as the warranty perio...
Approximately 8-9 months ago, I purchased the Tefal brand's steam boiler iron. Unfortunately, the water tank of the iron broke due to my mistake, and I contacted the service center to place an order for a replacement. They assured me it would be available within 15 days, but it's been about 1.5-2 mo...
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