I bought the Tefal Ingenio Fusion pot and pan set because I trust the Tefal brand and I expect to use it for many years without any issues. Unfortunately, as soon as the warranty ended, the bottom of the pan came off. I reached out to customer service, but they said they couldn't help me. It's really disappointing to spend a lot of money on something that you only get to use for a couple of years, especially when it's a brand that's supposed to be known for being good quality.
I purchased a Tefal non-stick pan, trusting the brand’s reputation for quality. However, the pan’s coating started peeling off on its own after minimal use. I contacted Tefal customer service, but they informed me that the issue is not covered under warranty, and they cannot provide assistance. Thi...
I bought the Tefal 3x Ingenio pot set from Hepsiburada about a year ago, and now the biggest pan in the set is all bent out of shape. It's really hard to understand how a pan, which is only used for cooking and never dropped, could get warped. When I talked to customer service, they said that the wa...
I have a problem with my Tefal Ingenio Talent Pro cookware set. One of the five pans has a coating that is peeling off. I've been using the same set regularly and in the same conditions, and there haven't been any issues with the other pieces. I don't think the peeling is because of using it wrong. ...
In 2022, we purchased a 6-piece cookware set from Tefal. Within just 2–3 years, two of the pans completely separated from their bases—as if they were glued together with cheap craft glue. When we took them to the service center, they said the warranty had expired in December 2024, so they couldn’t h...
I bought the Tefal Titanium Ingenio Talent Pro set, anticipating that it would live up to the premium quality implied by its price. Unfortunately, I was disappointed to discover that the coating on the edges of the pans started to peel and flake as time went on. This falls short of my expectations f...
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