I’m using the Tefal 75 Series robot vacuum, but it has become completely unusable due to persistent issues. After the red light warning appears, I cannot set it up or use it. I’ve tried reinstalling and reconnecting, but nothing works.
It seems the vacuum isn’t charging at all—it shows the red light alert and then shuts down immediately. This problem has rendered the device non-functional, and I’m extremely disappointed with its reliability.
Tefal, please address this issue urgently. I need clear guidance or a replacement to restore the product’s functionality. A premium product like this should not fail so quickly, and I expect better support from your brand.
I used the Tefal X-plorer Serie 75 robot vacuum for about 6 months without any problems, but since I moved abroad for a year, I did not use the device at all during that time. When I started using it again this year, for the past 5 months it has constantly shown the “w2 wheel error.” The device come...
I purchased the Tefal RG9075 X-Plorer Serie 130 AI smart vacuum on November 25, 2023. After completing the charging process, I downloaded the app but faced difficulty in getting it to recognize my home. The next day, on November 26, 2023, I reached out to the Tefal support team. They suggested reset...
Hello, I own a Tefal Xplorer Serie 75, and despite using it minimally, it’s already showing a battery error and constantly emitting a warning sound. I specifically chose Tefal over cheaper alternatives, trusting its quality, but I deeply regret my decision. Ironically, friends using less expensive C...
About three months ago, I purchased a Tefal X-Plorer Serie 240 AI robot vacuum from Yön AVM. I only started using it about a week ago, but even after just a few runs, it repeatedly shows a “vacuum error” and stops working. The device can barely clean a single room before giving the error, and when i...
A year ago, I bought an Explorer 75 model robot vacuum cleaner from the Cesme Tefal store. And that's when it all started. It had its first malfunction about three months after I bought it, and after that, it started to malfunction regularly every three months. The first fault she made was that she ...
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