I Face Teen Patti Master Withdrawal Not Credited to Bank

I am facing an issue with my withdrawal on Teen Patti Master. On April 19, my withdrawal request was processed, and it is now showing as “done” in the app. However, the money has still not been credited to my bank account.

I urgently need this amount, but despite submitting a complaint to customer service, I have not received any response or assistance.

I request that my withdrawal balance be credited to my bank account immediately. I also expect a clear update on the status of my transaction and why the funds have not been transferred yet.