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Tchibo Blue Sji Jacket and Trousers Came in Pink,  Returns Are Not Accepted

Sevim
December 7, 2023 3:35 PM135

Tchibo The blue ski jacket and trousers I bought from tchibo store were sent to me in pink. I immediately sent it by creating a return cargo, but about 1 month later they refused the return, the reason being that the product arrived differently, without specifying it, and just sending it as a refund. They asked me for the invoice of the products sent, and when I asked how I could give you the invoice for a product I did not purchase, they said there was nothing they could do and made me a victim.

December 8, 2023 11:51 AM (20 hours after complaint)

Dear Sir/Madam, We have spoken with our customer and provided the necessary information. Tchibo Customer Service

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