Trendyol Took Back My Product Without My Consent After a Color Issue

December 7, 2024 5:10 PM50

Trendyol confiscated my product. The product I bought at a discount from Trendyol arrived in a different color. So I contacted customer service and they said they could make a change and I requested a change. However, they did not approve the exchange request and refunded the discounted price of the product. I did not request a return. If the color is not available, send me the old one. They confiscated my product, which had an invoice for which I paid, without my request. Even though I stated that I do not want a refund. I have received a written statement for the change, attached.

Comments

Similar Complaints

1

Trendyol Sent Me the Wrong Shoes and Refuses to Resolve the Issue

January 27, 2025 6:26 PM55

I ordered a product from Trendyol, but the wrong item was sent, and the seller is refusing the return without communicat...

Trendyol Sent Me the Wrong Shoes and Refuses to Resolve the Issue
Trendyol Sent Me the Wrong Shoes and Refuses to Resolve the Issue
Trendyol Sent Me the Wrong Shoes and Refuses to Resolve the Issue
1

Trendyol Holding My Money Hostage for Defective Product I Refused

February 9, 2024 7:14 PM75

I bought a rechargeable power bank from Trendyol, but it was malfunctioning. I returned it, but the merchant refused. So...

1

My Trendyol Order Still Not Delivered or Refund Processed

May 30, 2024 1:29 PM70

I ordered a product from Trendyol on May 21, 2024, with an expected delivery date of May 24, 2024. The product was shipp...

My Trendyol Order Still Not Delivered or Refund Processed
My Trendyol Order Still Not Delivered or Refund Processed