Tango Live Funds Locked After Suspension

I am writing to report that my Tango Live account was suspended on 16 October 2026 and my available balance of approximately 29 USD was retained without a clear and specific explanation. Tango Live only informed me with an automatic message that I had allegedly violated the platform rules, but they did not specify which rule was broken or what content or behaviour caused the suspension. After this, the chat with support was closed, so I could not clarify the situation or properly defend myself. I request a detailed explanation of the exact rule or rules that Tango Live claims I violated, a review of my account and activity, and if there was any error, the reactivation of my account and the release and payment of the 29 USD balance that remains blocked. If the suspension is maintained, I ask at least for my funds to be returned and for a transparent justification of the measure taken.