Tango Account Verification Stuck – Document Upload Error Blocks Retry

I am experiencing a problem while trying to verify my Tango account. On 04-05-2026 I attempted to upload my documents to the system, but an error appeared during the process and, after that, the platform no longer allows me to try uploading my documents again. Because of this error, I have been left unable to complete the verification process. My Tango username is: https://www.tango.me/mistress_ale*** and my registered email address is: chks***@gmail.com. I request that my verification process be reset or reopened so that I can upload my documents again and successfully verify my account. I kindly ask you to review this situation as soon as possible and provide a solution so that I can complete the verification without further issues.