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I Need Tango to Reactivate My Suspended Account and Restore Access

Francis
Francis
Tango
April 19 5:59 PM52

I have been using the Tango video chat platform from Nigeria for over a year with the registered email/username “ftope***@gmail.com.” On 15/04/2026 my account was suddenly suspended without any clear explanation, while I still had a balance of $45 in my account. I have not received any response from Tango support regarding the reason for this suspension and I am not aware of any violation of your rules or policies. If any unintentional action on my side caused this, I sincerely apologize and am ready to take any necessary steps to correct it. I kindly request that my Tango account registered with “ftope***@gmail.com” be reactivated so that I can continue using your services and access my remaining balance. I would appreciate it if you could review my case and inform me of the reason for the suspension, and let me know if any additional information is required from me.

Progress

April 21 8:37 PM

My Tango account on the Android app was suddenly suspended on 15/05/2026 without any explanation or prior warning. When I try to log in, I am simply unable to access my account, and no clear reason has been provided for this suspension.

I attempted to resolve the issue by contacting Tango support, but I have not received any response so far. This lack of communication leaves me completely in the dark about what happened and how I can regain access.

My account is registered with the email address [email protected]. I request that Tango urgently review this situation, reactivate my suspended account, and restore my access. I also expect a clear explanation of the reason for the suspension and information on any steps I may need to take to prevent similar issues in the future.

Francis
Francis
April 21 8:30 PM
Open attachment

I need Tango to reactivate my suspended account and restore access.

Francis
Francis
April 26 7:19 PM

The suspension of my account without notice made me very sad and disappointed. I am requesting help to have my account and activities reinstated, and I have not yet received a response.

Francis
Francis
April 28 8:33 AM

My account was suddenly suspended, I have a balance of $45, and I have not received any response from support. I would like my account to be reactivated.

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