Sweetmax renewed my subscription, how can I cancel it?

If Sweetmax renewed your subscription and you want to cancel it,

Review your subscription first;

• Check:
– Your Sweetmax or SweetDrama account for an active subscription
– The renewal date and charge amount
– Whether the subscription was purchased directly or through Apple or Google
– Your current auto-renewal status

• Cancel:
– Sign in to the account used for the purchase
– Look for Account, VIP, Subscription, Billing, or Purchase History
– Turn off renewal or cancel the subscription
– Save the cancellation confirmation

Gather evidence;

• Save screenshots showing:
– The renewal charge
– Your subscription status
– Your cancellation request
– Any cancellation confirmation

Contact Sweetmax support;

• Request:
– Immediate cancellation of the subscription
– Cancellation of all future recurring payments
– Written confirmation of the cancellation date
– A refund review for the renewal charge

If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.