Sweet Bonanza won big but payout stuck — how can I get my winnings paid out?

I am writing to report an issue with a pending withdrawal from my Sweet Bonanza account to my Opay online banking account. Today in the morning, I requested a withdrawal of ₦4,500 from Sweet Bonanza to be credited to my Opay account, but up to now the transaction is still pending and the money has n...

On 11/09/2025 at around 11:50 PM, I deposited $324 and played the Sweet Bonanza game on the Holigan site from Bursa. I won $700 and requested a withdrawal through my bank as I normally do. However, my withdrawal was canceled. When I contacted customer service, they claimed the issue came from the ba...

On 11/11/2025 at 15:58:41, I requested to withdraw $15 that I won using a trial bonus in the Sweet Bonanza 1000 slot game on Betwoon.com via bank transfer. Although my request was approved, it was canceled shortly afterward and the $15 was returned to my game account. Later that same day, at 20:05:3...

Yesterday, I won ₺9000 with a 1000x multiplier on the Sweet Bonanza game. However, Supertotobet accessed my account and spent the entire ₺9000 on Free Spins without my permission. To make matters worse, these Free Spins resulted in no winnings—not even ₺1. This feels like a deliberate attempt to pre...

My phone already had the Sweet Bonanza app on it, so I chose to give it a try and won some money. When I tried to get my prizes, the system asked for my ID and a selfie to make sure I was who I said I was. Even after I sent in my information, I still couldn't get my money. Even worse, they closed my...

I deposited 4,000₺ on this site and requested a bonus, expecting a fair play experience. Initially, they told me the requirement was to wager the main deposit 1x and the bonus 3x. Later, they changed the terms, saying I needed to wager 10x the total amount of my deposit and bonus. Despite this, I co...

I claimed a trial bonus and played Sweet Bonanza, where I won 27,000₺. According to the terms, I needed to reach 8,000₺ to withdraw 800₺. However, despite winning far beyond that amount, I was only paid 800₺. Even if they deducted the 8,000₺ as required, what happened to the remaining 19,000₺? I wo...

I’ve played Sweet Bonanza twice now, and despite hitting 7 matches, I didn’t receive my winnings. The first time, I contacted live support, but they couldn’t provide a solution. Today, I played again, and the same issue happened in the second game. I even recorded my screen to prove what happened. ...