Sweet Bonanza Casino Win Partially Deleted
On January 25, 2026, I placed an 8 TRY bet (approximately $0.18) on the Sweet Bonanza game on the Almanbahis website and won a total of $1,184 during gameplay. I immediately submitted a withdrawal request the same day.
After submitting the withdrawal request, only $182 was deposited into my account, and the remaining balance was completely removed. When I contacted live support, I was told that with an 8 TRY bet, the maximum payout allowed was 1000x the bet amount, so they would only pay 8,000 TRY (approximately $182). However, there was no active bonus, promotion, or campaign on my account at the time, and my winnings were entirely from regular gameplay.
I did not violate any rules, and I absolutely do not accept that the majority of my $1,184 winnings were deleted and that only $182 was paid. I request that my withdrawal request for the account named “G** A**” on Almanbahis be re-evaluated based on the full $1,184 I legitimately won during gameplay and that the remaining unpaid balance be transferred to me immediately.
