The filter coffee machine and the two-piece pan set (24 and 28 cm) that I purchased on November 5 were shipped to me via Sürat Kargo with the tracking number 73901622132542. Since November 6, my package has been held at the Ankara transfer center and has not yet been delivered to the Mercan branch in the Fatih district of Istanbul. I have been waiting for my shipment to be delivered for a week. Despite calling customer service multiple times every day, no solution has been provided and no progress has been made. I have never experienced a similar problem before. I request that my package be delivered to the Istanbul Fatih Mercan branch and handed over to me as soon as possible.
My shipment with Sürat Kargo, tracking number 37219173262101, has not been delivered for nearly two weeks. I’m located in Sultanbeyli, Istanbul, and my package is currently at the Sancak Branch. Every day, I receive a message saying “out for delivery,” followed by another saying “you can pick it up ...
My package with tracking number 25155247960952, which was supposed to be delivered from Istanbul to Konya via Sürat Kargo, was held at the departure city’s transfer center for two days and was not delivered on the scheduled date of 26/09/2025. It still has not reached Konya. I called Sürat Kargo cus...
Sürat Kargo, with tracking number 37242371751515, sent a message saying my package had been delivered, but it is nowhere to be found. When I called the Alibeyköy Sürat Kargo Sağlık branch, they told me it had already been delivered. The next day, they said the package was actually at the branch and ...
On September 5, I received information from Sürat Kargo that my package with tracking number 10122721411817, collected from the customer, was at the transfer center. Since then, for 4 days, there has been no further movement. When I called the Güngören Branch, I was told I would need to wait 1 week ...
On December 27, my supplier in Istanbul shipped my products, but it has been a week, and my package is still sitting at the Sürat Kargo Branch. I waited on hold with the main office for 32 minutes the first time and 42 minutes the second time but couldn’t reach anyone. I then contacted the call cent...
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