On 18.11.2025 at 15:24, I deposited ₺1000 into the Supertotobet site using the Ultrapay transfer method. During the deposit process, I was told that the payment company was undergoing an update, and no transactions could be made for approximately 17 hours. Afterwards, I logged back into the site and completed the deposit. However, I was then told that I had deposited the money into a fake site and that the IBAN did not belong to them. Yet, I have been making regular transactions for 5 years through the same Telegram address (@H****) and have never had any issues until now. When I contacted customer service, I was told that my money would not be refunded and that the IBAN was not theirs. I have been a member for 5 years, I have all the receipts, and I sent the money to the IBAN provided directly by their own site. I request a refund of my money and ask that my official complaint regarding this matter be taken into consideration.
I deposited 10,000₺ into my Superbetin account following the instructions provided on the site. I used my username, password, the IBAN they gave me, and the specific description they requested for the transaction. However, they later claimed the money was sent to another site. This response makes n...
I want to share the issue I experienced with my Holiganbet deposit. On 25.11.2025 between 01:00 and 01:20, I sent ₺15,000 via the super transfer method to the account provided to me. Even after about 12 hours, the money was not added to my balance. When I contacted live support, they kept saying the...
On October 14, 2025, at 14:18, I deposited ₺18,800 into my Mostbet account via bank transfer. I completed the transaction using the IBAN number displayed in the system, as I always do. However, even after 30 minutes, the funds did not appear in my Mostbet account. I contacted customer service, and a...
I deposited ₺500 yesterday through Superbet using the Hill Pay transfer method, but the money did not appear in my account after the transaction. When I contacted live support, they said the system had been updated and that if the money did not appear on the site, it would be refunded; I also provid...
On July 11 at 22:25, I deposited ₺1750 into my account on the Supertotobet platform, expecting it to reflect in my balance as usual. However, the money was redirected to another site without my knowledge or consent. When I contacted Supertotobet’s support team, they casually informed me that my inve...
