I Sent a Deposit to Superbet via Bank Transfer But My Balance Was Never Updated


I made a deposit on Supertotobet using my credit card, and the money was withdrawn from my account, but it never appeared in my Supertotobet balance. I contacted their support team multiple times, but they refused to resolve the issue and even tried to blame me for the problem. Both their support and finance teams have been unhelpful, offering no solutions and only making me wait. It’s clear they have no intention of returning my money. My funds are essentially lost due to their incompetence. Supertotobet needs to credit my account or refund the deposit immediately. I strongly advise others to avoid this platform, as they seem unreliable and unwilling to provide proper customer support.

On 06.01.2025, I made an investment with a credit card, 1000 TL was withdrawn from your POS device. It was said that it would be refunded to the bank in a few days. It will be almost 1 month, and the balance has not reflected on my card. I spoke to the bank, and they said there is no refund, the other party has withdrawn the money, and there is nothing we can do. Despite connecting multiple times, the Supertotobet site did not refund my money. It has crashed, don't play on this site because they don't make any refunds.


I’ve been using Superbet for a while and have completed multiple deposits and withdrawals in the past without any major issues. But recently, something has clearly changed—either the management has shifted or they’ve hired completely incompetent staff. I made a deposit, expecting it to appear in my ...

I want to close my Supertotobet account because every time I play, I end up losing, even when I should be receiving in-game rewards. Some games have specific rules and rights, and even when I earn them, Supertotobet doesn’t credit them to my account. When I contact live support, they completely ign...

I’m writing to report a highly frustrating experience I had with Supertotobet, which has completely shattered my trust in the platform. Without my knowledge or consent, my account balance was automatically used for placing bets. I did not authorize any of these transactions, and this clearly indicat...

I recently deposited money into my Ultrabet account, but the funds never appeared in my balance. This has left me extremely frustrated and anxious. I’ve reached out for help, but I still haven’t received any response from support. No confirmation, no follow-up, nothing. This is the first time I’ve e...