I purchased two pairs of Skechers from SuperStep, expecting quality and durability. However, both pairs tore within just one week of use. This is completely unacceptable for a brand that claims to offer high-quality footwear.
I sent the shoes in for warranty service, but they were returned without any resolution. I sent them again, and still, there has been no response. These shoes were supposed to be covered under a two-year warranty, yet the company is ignoring my claim.
I paid ₺6000 for these shoes, and the quality does not reflect the price. SuperStep is not standing behind its products, and I demand either a full refund or a proper replacement immediately.
In February, I purchased Skechers shoes from the Watergarden SuperStep store, expecting durability for the price. However, within just six months, the side corner near the laces completely tore open, even before facing a full winter season. Cheaper shoes I’ve purchased in the past have held up bette...
Hello, I purchased Lacoste men's shoes through the SuperStep application for ₺3,999. After just 2 months of use, the back part of the shoes tore. Despite taking good care of the shoes and using them under normal conditions, the material clearly did not meet quality expectations. I sent the product f...
I bought Skechers Sparta Max shoes less than a year ago, and the left shoe's shoelace end tore while both shoe linings started melting and deforming. This damage could not have been caused by user error. I took the shoes to the SuperStep store at Kentpark Mall and submitted two repair and replacemen...
I purchased a pair of Converse Chuck Taylor sneakers from SuperStep, and within just one year, the sole started detaching from the shoe. I sent it in for an inspection, fully expecting the company to stand behind its product. However, I was denied a refund or replacement, with the excuse that it was...
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