I purchased a pair of orthopedic sports shoes from SuperStep for my father, with the expectation that they would offer the comfort and support he requires for his daily walks. Regrettably, after only six months, I noticed that the inner lining of the shoes began to peel quite noticeably. These shoes were not designed to be tucked away in a closet—they were made for regular wear, just as they should be. It's really disappointing to witness such a decline in such a brief period, particularly given the brand's standing and the amount spent. The difficulty in accepting this experience stems from the product inspection results, which stated that there were no quality issues. I must express my disagreement and disappointment with the process. I kindly ask for a comprehensive review and anticipate a just resolution reflecting the true state of the shoes.
About 40 days ago, I purchased New Balance 1906 shoes from the SuperStep online store. After just two wears—only driving my car to the mall—the inside of the shoe tore and showed significant wear. If I keep wearing them, the damage will worsen and spread to the outside. I sent the product for inspec...
I bought a pair of New Balance 9060 sneakers from SuperStep. I wore them for just half an hour, and they hurt the back of my foot. I took them back to the store, and they said they would send them for inspection. I handed them over to the store on March 7. Today, I received a message with the result...
On October 19, 2025, I purchased a pair of Adidas sports shoes from a SuperStep store. I used the product for only one week, but during this short period, pilling and wear occurred on the inside of the shoes. I took the shoes back to the store and requested an inspection, but I was informed that th...
I purchased a pair of Converse Chuck Taylor sneakers from SuperStep, and within just one year, the sole started detaching from the shoe. I sent it in for an inspection, fully expecting the company to stand behind its product. However, I was denied a refund or replacement, with the excuse that it was...
Hello, I purchased Lacoste men's shoes through the SuperStep application for ₺3,999. After just 2 months of use, the back part of the shoes tore. Despite taking good care of the shoes and using them under normal conditions, the material clearly did not meet quality expectations. I sent the product f...
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