I bought a pair of Converse shoes for 4,299₺ from the SuperStep store, but the left shoe hurt my foot and caused a blister. I believe the shoes have a manufacturing defect. When I first tried them on in-store, they felt fine, but after just a short walk, the discomfort became unbearable. They said they would send the product for inspection, but I’ve learned that this store generally does not approve exchanges. I even showed photos of my injured foot to support my claim, but nothing has moved forward. I’m calling on the company’s representatives—please don’t cause people unnecessary trouble. It’s unacceptable for such an expensive pair of shoes to cause this kind of discomfort. I urgently request a replacement.
I purchased Converse shoes from SuperStep, but they’ve been extremely uncomfortable to wear. After standing for just an hour, I experience cramps in my toes. I sent the shoes for inspection twice, but SuperStep claimed there’s no issue with the product. This response is unacceptable, as the shoes a...
On 02.06.2025 at 13:49, I purchased a pair of Adidas shoes from the SüperStep store for ₺5,649. I didn’t even wear the shoes for a full day—only for about two hours—and they caused a wound on my right foot. It was impossible to continue wearing them. I reported the issue to the store, and they direc...
I bought a pair of New Balance 9060 sneakers from SuperStep. I wore them for just half an hour, and they hurt the back of my foot. I took them back to the store, and they said they would send them for inspection. I handed them over to the store on March 7. Today, I received a message with the result...
I purchased a pair of Converse high-top sneakers on November 6 and wore them for the first time on November 14, stepping briefly into my garden. I immediately noticed a defect—one shoe lacked the signature round patches. I returned the pair to the Bodrum SuperStep store the same day, but I was told ...
I bought Converse from SuperStep on 17.10.2024 for ₺4200. I used the product 5 times in total and the back of the product was torn. This rupture occurred on both sides. When I sent it for the first review, I received a message saying that the product was like this due to user error, but I have used ...
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