Seda is very satisfied with the result
Resolved
My Converse Shoes From SuperStep Caused a Painful Blister
Seda
June 26, 2025 6:46 pm
33"Thank you 41 Burda Super Step team. You are amazing."
Kadir is completely dissatisfied with the result
I Wore My Adidas Shoes Once and They Hurt My Foot
Kadir
July 03, 2025 7:12 pm
36
On 02.06.2025 at 13:49, I purchased a pair of Adidas shoes from the SüperStep store for ₺5,649. I didn’t even wear the shoes for a full day—only for about two hours—and they caused a wound on my right foot. It was impossible to continue wearing them. I reported the issue to the store, and they directed me to the retail company. I submitted my complaint, but they claimed there was no defect with the shoes. I sent the product for inspection three times, but each time I received a negative response. It is simply not possible for me to wear these shoes. I have filed a complaint with the Consumer Arbitration Committee and am now waiting for the result.
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Sude is completely dissatisfied with the result
SuperStep Sold Me Defective Converse and Blamed Me for the Damage
Sude
February 18, 2025 8:29 pm
39I bought Converse from SuperStep on 17.10.2024 for ₺4200. I used the product 5 times in total and the back of the product was torn. This rupture occurred on both sides. When I sent it for the first review, I received a message saying that the product was like this due to user error, but I have used ...
Barış is completely dissatisfied with the result
I Cannot Get a Free Replacement for My Defective New Balance 1906R
Barış
August 07, 2025 9:43 pm
34On July 12, 2025, I bought a pair of New Balance 1906R Unisex Green Sneakers (Size 42) for about ₺6,200 from SuperStep. I only wore the shoes three times before a serious defect appeared on the sole of the right shoe by July 18. I have photographic evidence showing the damage. I returned the shoes t...
My New Balance 530 Shoes Tore in Less Than 2 Years, Requesting Replacement
Günay
November 26, 2024 6:01 pm
49On February 22, 2023, I purchased a pair of New Balance 530 shoes from the SuperStep store in Mall of Antalya. After some time, both shoes started tearing at the same points where the mesh connects. Initially, I thought the tears wouldn’t worsen, but they have grown significantly over time. I sent t...
SuperStep Refused to Replace Defective Adidas Shoes After Just a Week
İslam
November 03, 2025 4:39 pm
19On October 19, 2025, I purchased a pair of Adidas sports shoes from a SuperStep store. I used the product for only one week, but during this short period, pilling and wear occurred on the inside of the shoes. I took the shoes back to the store and requested an inspection, but I was informed that th...
superstep-refused-to-replace-defective-adidas-shoes-after-just-a-week-1.jpg
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