Turkcell Superonline Forcing Pricey Packages After Commitment Ends

On the last day of the commitment period for the 200 Mbps + TV Plus package I’ve been using through Turkcell Superonline, I spoke with customer service representatives. They only offered me the limited package options that appeared on their screens, essentially forcing those on me. When I asked for a package without TV Plus, they said they would cancel TV Plus but could only provide the new package prices a week later. When I asked, "If I don’t like the prices after one week, will you issue a non-committed invoice for just one week?" they confirmed and ended the call. As a customer, I’m not being given the right to choose freely — if I reject their overpriced offer, I lose the service; if I accept it, they still benefit. It’s a lose-lose situation for me and a win-win for them. There’s no one to directly address my concerns, and there’s no system in place to resolve this issue quickly. If things continue like this, it looks like we’ll be settling this in court.