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Eli is completely dissatisfied with the result

Supercell Support Not Returning My Stolen Account Despite Proof

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November 22, 2025 12:33 pm
8

My Supercell account was stolen about 180 days ago, and the person who took it hasn’t logged in for approximately 160 days. I used to access the account through email login, and my in-game ID is 2RRPUPG2U. I have four years of progress and effort invested in this account, and I spent a significant amount of time developing it.

Even though I contacted the Supercell team, I have not received any positive outcome so far. I also have gameplay videos that clearly prove the account belongs to me. Despite this, my account has still not been recovered, and I am unable to access it.

I request that a thorough security review be carried out and that my account be returned to me — in other words, that my account be recovered. I kindly ask for urgent assistance so that the years of effort I put into this account do not go to waste.

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