Supercell Support Bot Blocks Brawl Stars Account Recovery

My long-standing Brawl Stars account, named “Swoxed,” was stolen in June 2025, and I have been trying to recover it ever since. Before my account was stolen, I played on Android, but I now use Apple to access the game. I had invested a significant amount of time and money into the game, and as shown in the screenshot I have attached, I have a history of in-game gem purchases.

After losing access to my account, I contacted Supercell Support repeatedly by both email and through the in-game support system. However, each time I have only received responses from bots and have never had the opportunity to explain my situation in detail to a real support representative. I am willing to provide any information that may be requested for security verification, but the process cannot move forward because I have no way to reach a human support agent.

I request that my “Swoxed” account undergo all necessary security checks and be returned to me. If that is not possible, I at least request access to a channel where I can communicate with a real customer support representative and explain my situation in detail. I want the inconvenience caused by the theft of my account to be addressed and a clear resolution to be provided.