I have a balance of 104,000 TL in my Superbet account with the username “Umutt_”. Since 20 February 2026, I have been unable to withdraw this balance due to an ongoing profile verification issue, and my funds have effectively been blocked for 15 days. During this period, I created a callback request but did not receive any response. I contacted live support multiple times and was told that they could not intervene in the situation. I also sent e-mails to seek clarification and assistance, but I have not received any reply from the relevant department, and I have not been given any clear information about the reason or duration of this block. I am currently in the hospital and have been waiting for this money for 15 days to cover urgent medical expenses, which makes the situation extremely critical for me. This process has caused serious financial and emotional distress, as I am unable to access my legally won balance despite repeatedly trying to resolve the issue. I am fully willing to provide any documents required for profile verification and to cooperate with all necessary security procedures. However, I am not being clearly informed about which documents are needed, how I should submit them, or within what timeframe my verification and withdrawal will be completed, and I feel completely ignored and left without proper support. I am not seeking any conflict; I only request that my profile verification be completed as soon as possible and that I be allowed to withdraw my 104,000 TL balance without any further unjustified delay. I kindly ask Superbet authorities to urgently review my account and resolve this issue immediately, considering my urgent medical condition and the length of time that has already passed. If this situation is not resolved promptly, I will be compelled to pursue my legal rights regarding this unfair blockage of my funds.
On October 9, 2025, I requested a cryptocurrency withdrawal of ₺1,000,000 from my Superbet account. Despite waiting for about five hours, the payment was never made. When I contacted live support, they told me it would be processed later, but shortly afterward, my account was blocked without any exp...
I signed up for Superbetin, deposited ₺24,000, and received a ₺12,000 bonus. After placing bets to meet the bonus wagering requirements, I successfully completed the rollover and won a total of ₺165,000. Then, Superbetin requested verification documents, which I promptly uploaded. However, after sub...
I requested a withdrawal of ₺1,270 from the Superbet betting site via bank transfer, but hours have passed and the money has not been deposited into my account. When I tried to log in to the site again, I was logged out, and my balance was reset to zero. When I contacted live support, the represent...
I’m writing this out of deep frustration with Superbet, where I deposited nearly ₺100,000 over time. One day while playing a game, I was suddenly kicked out and prompted to enter a verification code—even though I had never set up any such code. After struggling for a long time, I finally managed to ...
For the past two days, 1xBet has been stalling my withdrawal request and refusing to process my ₺344,000 winnings. I have contacted live support multiple times and even tried reaching them by phone, but every representative I spoke to either ignored my concerns or gave vague, unhelpful responses—as ...
