I won $288 from my bet slip number 13309064 on the Superbet website and submitted a withdrawal request. However, my payment was rejected on the grounds of “cross betting.” I personally reviewed all my bet slips and transactions — I absolutely did not place any cross bets. I contacted customer service and asked for an explanation of which slip supposedly violated the rule, but I never received a reply, and the conversation was abruptly ended.
I also tried to reach customer service several times and even requested a callback, but no one ever got back to me. My account is still active, yet my balance has been reset to zero, and I can no longer reach a support representative — even the live chat option disappeared.
I did not use any promotions or bonuses. I demand that my issue be resolved immediately and that my rightful winnings be paid in full.
My Superbet account (username: a**01, ID: 11201591) has been mishandled in an unacceptable way. I deposited ₺20,000 and played ₺1,500 worth of slots on the 20th. With the remaining ₺18,500, I placed two combination bets—both of which won. On the 23rd, I requested a withdrawal of ₺77,000 via Turbohav...
On the evening of October 15, 2025, I won $378 on the Gates of Olympus slot game on the Superbet platform. My total balance reached $425. To withdraw my winnings, I used the Hillpays bank transfer method and submitted a withdrawal request for $189. However, shortly afterward, I saw that my balance h...
I placed bets on Superbet, starting with ₺3,500, and increased my balance to ₺6,900. When I tried to withdraw my winnings, the request was canceled. They claimed there was a system update and kept delaying me for a full day. During this time, I continued playing roulette and slots, bringing my tota...
I deposited ₺6,500 into my Superbet account. I played responsibly across roulette, Pragmatic slots, and sports betting, and successfully increased my balance to ₺111,000. I submitted a withdrawal request, but instead of processing the payout, they zeroed out my account and returned only my original ...
On the Supertotobet website, while playing Big Bass Bonanza 1000, I won 100 Free Spins from a ₺2 bet and completed the 15x wagering requirement exactly as stated in the promotion terms. After that, I deposited $7 and earned a total of $14 in winnings. However, when I submitted a withdrawal request, ...
