5
Fatih is very satisfied with the result
Resolved

SunExpress Airlines Lost My Luggage on My Flight

SunExpress Airlines Lost My Luggage on My Flight
profile
September 11, 2025 12:46 pm
95
Fatih's Thank You Message
“Thank you for everything”

I traveled from Brussels to Ankara on September 8, 2025, on Sunexpress flight XQ775 with a stopover at Newark Airport, but when I landed in Ankara, I discovered that my luggage had not been loaded on the plane and a file numbered 09730585 was opened for record. Although four days have passed, no concrete information has been provided and the location of my suitcase is still unknown. My suitcase contains many personal and high-value items, including my contact lenses and lens solution, worth approximately ₺90,000. I have repeatedly called Sunexpress customer service, but each time I was met with indifference and no solution, and they were also unable to obtain any information from Brussels Airport. Despite this severe victimization, they still cannot provide a clear explanation. I have done everything I can to find my luggage, but there has been no result, and in the meantime, I had to buy new clothes, which caused me serious inconvenience. This irresponsibility of Sunexpress is unacceptable, and I demand that my suitcase be located and delivered to me immediately and that I be compensated for the victimization I have experienced.

Fatih
Fatih
November 12, 2025 10:49 am

Thank you for everything

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

SunExpress Airlines Lost Baggage Issue at Esenboğa Airport

profile
July 31, 2024 9:53 pm
18
SunExpress Airlines Lost Baggage Issue at Esenboğa Airport

SunExpress Airlines Lost My Suitcase After the Flight

profile
August 31, 2025 10:51 am
109
sunexpress-airlines-lost-my-suitcase-after-the-flight-1.jpg

SunExpress Lost My Luggage Worth $600 on Vienna-Ankara Flight

profile
August 02, 2024 11:15 pm
62

Sunexpress Airlines XQ795 Lost Baggage Issue on 15/08/2024

profile
August 17, 2024 5:32 pm
112
Report a Similar Issue