Brand Overview: Stats Perform
Stats Perform is a prominent global sports data, technology, and artificial intelligence company. The brand was officially formed in 2019 following the merger of STATS LLC, originally founded in 1981, and Perform Content. The company is currently owned by Vista Equity Partners and operates as a leading provider of sports analytics, media content, and predictive models.
Contact Info
For technical assistance or customer service, users can reach out via the official support email at [email protected]. There is no general customer support phone number publicly available, as dedicated phone support is typically reserved for established enterprise clients.
Industry and Operations
Stats Perform operates within the sports technology, broadcast media, and betting industries. The company specializes in deep data collection, AI-driven predictive analysis, and content distribution, serving media outlets, professional sports leagues, fantasy sports platforms, and sportsbooks globally.
- Data Solutions: Provision of the widely recognized Opta data feeds, live match statistics, and dynamic data APIs.
- Media and Editorial: Production of sports news video, specialized data insights, and digital broadcast enhancements.
- Sportsbook Services: Ultrafast betting data, live odds trading data, and live match streaming services for betting operators.
- Performance Software: Advanced video and data analysis platforms used by professional coaches, scouts, and sports teams.
User Sentiment
Because Stats Perform operates predominantly on a business-to-business model, consumer complaints generally stem from end-users who interact with the company's data through third-party sports betting and media platforms. The overall consumer sentiment highlights deep frustrations regarding the strict interpretation and reporting of in-game statistics.
- Statistical Discrepancies: Sports fans and bettors frequently complain that the brand's Opta data classifications for specific events—such as shots on target, tackles, or goalkeeper saves—differ from official league statistics or what is visually apparent on a broadcast.
- Bet Settlement Issues: Users report losing wagers on sportsbooks because betting operators rely exclusively on Stats Perform data to settle player prop bets, leaving consumers with no recourse to challenge disputed statistics.
- Data Delays and Corrections: Complaints often mention delayed in-game data updates or retroactive stat corrections made after a match ends, which negatively impacts real-time betting or fantasy sports scoring.
- API and Technical Problems: B2B clients occasionally express dissatisfaction with API integration hurdles, data feed latency during high-traffic live events, and slow resolution times from technical support.
Share Your Experience
If you have experienced issues with Stats Perform, you are not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.