I purchased a 350ml trigger-operated Stanley brand product as a gift. However, during the very first use by the recipient, coffee sprayed onto their face, causing burns! I contacted Amazon regarding the situation, but every time they claimed they would get back to me, there was no response. I would advise caution when buying this product, as it is clearly defective. Didn't the engineers who designed it think to include a pressure valve? What are we supposed to do? wait till it cools down and then drink it?
I purchased the Stanley Quick Flip model just a week ago, and it has quickly become one of my most regrettable purchases. The plastic part of the lid was jammed, and as soon as I finally got it open, the lid flew off with a surprising force. Hot liquid splashed onto my body, resulting in burns that ...
My Stanley thermos has been leaking, so I contacted customer support under the warranty. However, instead of properly inspecting the product, they sent a dismissive response. They claimed the cap design minimizes spills but acknowledged that leaks can occur when the thermos is tilted or used with a ...
I called Stanley customer service at 15:56, and after waiting over an hour, they hung up on me at 16:58 without even answering. This is unacceptable! The lid of my Stanley thermos exploded, causing boiling water to spray everywhere. My spouse suffered burns on their face and hands due to this defec...
I recently purchased a Stanley thermos, trusting its reputation for excellent heat retention. However, instead of keeping my drink hot, it started cooling down within just two hours—far from what was advertised. At this rate, I might as well leave my coffee in a regular cup! I have bought similar S...
I've been waiting for over 65 days for Stanley to replace my defective thermos, and I'm still no closer to getting a resolution. I followed all the instructions to the letter, but they still haven't sent me a replacement. What's even more frustrating is that they only offer customer support through ...
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