I received a Stanley thermos as a gift and was very happy since it’s such a popular brand. I believed it to be stainless, but unfortunately the lid has already rusted. This was disappointing to see, especially because I expected long-lasting quality.
Because of the rust, I haven’t been able to test its heat retention or use it at all—I don’t feel comfortable drinking from a product that shows corrosion so quickly.
I kindly request that Stanley address this issue under its lifetime warranty by either replacing the lid or providing a new thermos. A brand known for durability should not have visible rust in such a short time, and I hope my problem will be resolved quickly.
I purchased a Stanley thermos less than a year ago, trusting its claim of being made from “stainless steel” and backed by a lifetime warranty. To my surprise and disappointment, I recently discovered rust forming inside the thermos. A rusting product that is supposed to be stainless? That’s simply u...
I purchased a Stanley thermos a year and a half ago, expecting high quality and durability as advertised. These thermoses are marketed as stainless steel and come with a lifetime warranty, yet mine has started peeling and rusting at the bottom. This is completely unacceptable for a product that is ...
After purchasing a Stanley thermos not long ago, I've had nothing but trouble with rust and heat retention. In spite of the product's lifetime guarantee, we have encountered no assistance from customer service. They have not taken any steps to resolve the issue and instead have provided me with a li...
I bought a Stanley thermos, confident in the brand’s reputation and the assurance of a lifetime warranty. Unfortunately, after only two years of use, the lid has shattered into two pieces, as illustrated in the attached picture. This was surprising and rather disappointing, given the reputation for ...
I purchased a Stanley thermos because of its reputation for durability and the promise of a lifetime warranty. However, despite carefully hand-washing it as instructed, the paint on the exterior has peeled off. The thermos no longer looks presentable, which is extremely disappointing for a premium p...
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