I bought a Sony PlayStation 5 from the Czech Republic 4 months ago, with a 1-year Eurasia warranty. The button on the controller got stuck, and when I contacted the service center, they said the warranty is void if the product wasn't purchased in our country. What's the point of the Eurasia warranty then? How can a reputable company like Sony offer such a warranty?
In March 2023, I purchased a PlayStation 5 from Germany. After just a few uses, it suddenly shut down one evening and has not powered on since. The warranty is still valid, but Sony Europe has informed us that products purchased there do not have warranty coverage here. With some hesitation, we ende...
I am reaching out to you for assistance and clarification regarding a warranty issue with my PlayStation 5 console, purchased on November 25, 2023, from Greece. At the time of purchase, it was my understanding that the console was covered by the European Union guarantee, including Turkey. However, i...
Complaint Regarding PlayStation 5 Guarantee Issue in Turkey I am reaching out to you for assistance and clarification regarding a warranty issue with my SONY PlayStation 5 console, purchased on November 25, 2023, from a Public store in Greece. At the time of purchase, it was my understanding and we...
I had bought a PlayStation 5 and an extra DualSense controller as a backup from a technology store. The controller that came with the PlayStation had some issues from the first day, such as sticking buttons and failure to register commands, but since I didn't use those buttons in the games I played,...
Trusting the well-known e-commerce site Trendyol, I purchased a Sony PlayStation 5 on March 21. I opted for the "Eurasia - Sony" warranty, paying a higher price. However, the seller failed to provide neither the invoice nor the warranty. Furthermore, they no longer list any products for sale. Corres...
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