Sony PlayStation 5 Controller Button Stuck

Sony PlayStation 5 Controller Button Stuck
Hasan
Sony
17

I bought a Sony PlayStation 5 from the Czech Republic 4 months ago, with a 1-year Eurasia warranty. The button on the controller got stuck, and when I contacted the service center, they said the warranty is void if the product wasn't purchased in our country. What's the point of the Eurasia warranty then? How can a reputable company like Sony offer such a warranty?

Sony
June 27, 2024 3:32 PM (6 days after complaint)

Dear Customer, We kindly request you to contact us regarding the Play Station product group. For your information. Sony Eurasia Customer Services

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