Pluxee Keeps Rejecting My Electronic Wet Signature for Membership
Since October 6, 2025, I have submitted multiple applications through the Pluxee website to become a member business. However, Pluxee does not accept my electronic wet signature, which is valid and recognized by public institutions, government offices, and banks. I encounter the same issue with every application, preventing me from completing the membership process. I also contacted Pluxee customer service during this process, but the attitude I faced was rude and unhelpful. Not only was no solution provided, but the way I was treated made the situation even worse. As a business owner who leaves home at 5:30 a.m. and doesn’t return before 7 or 8 p.m., I request that Pluxee either send someone to collect the documents for signing, as other companies do, or accept my electronic wet signature, which is recognized by all institutions. I ask that my issue be resolved and my membership process completed.
Dear Member Workplace, We will investigate the issue you have reported to us and provide you with detailed information within 1 business day at the latest. For any information, suggestions, opinions, or requests for solutions regarding our products and services, you can contact our customer service.
Hello Mr. Volkan, Your complaint has been reviewed and the result was communicated to you during our phone call.
Yes, information was provided by phone, but I don't need this anyway. The problem was not resolved, and I couldn't become one of your member businesses, nor do I want to anymore. I have removed your advertisements from my workplace. It's not us who need you, it's you who need businesses like ours, but you are not aware of this. I will do my best to inform incoming customers about the problems we experienced and direct them to other meal card companies.
