SmileBox Keeps Charging Me for a Free Subscription - Won’t Let Me Cancel

I’ve been dealing with problems with SmileBox for years, and trying to cancel my subscription has been super tough. Every year, they hit me with a $50 fee for what was meant to be a "free subscription," and it just doesn't seem right. Every time I try to contact them, I just get a robot message telling me to fill out a request online. However, their website really makes it tough to cancel or even update payment info. It looks like they've designed it to keep customers trapped. I’ve attempted several times, but the charges just keep appearing, and I can’t seem to find an easy way to put a stop to them. It’s super annoying to handle a service that makes it hard to get out. If you're thinking about signing up, make sure to take your time and check out the terms carefully before sharing your payment info.