Skywell ET5 Software Problems With No Support Available in Portugal

I own a Skywell ET5 in Portugal and for about one month I have been experiencing software errors with the vehicle. These problems are affecting my use of the car, but I am unable to obtain any support because there is no Skywell representation or service in Portugal and I cannot find any way to contact the brand through other channels. I am writing to request that Skywell provide me with a clear and direct contact point so that I can receive guidance on how to resolve these software problems from Portugal. I would like to know what procedure I should follow, which service or partner (if any) I can turn to, and how my vehicle can receive the necessary software support under these circumstances.