Skrill Limited My Account and Blocked My Balance

My Skrill account was suddenly restricted today, even though it contains a balance of 432,25 Kč. When I log in, I only see the message that my account is limited and I cannot use the account normally. This situation prevents me from having full access to my account and from making withdrawals and other transactions. I have not received any explanation from Skrill about the reason for this restriction, and I have not received any response from support. I kindly request that my Skrill account be fully restored as soon as possible, including full access to all functions and withdrawals, and that I be clearly informed about the reason for the restriction.